The hotel group, which has more than 75 hotels in its portfolio, generated a turnover 26.07 million Swiss francs in 2012, an increase of 10.5%. The new year also started very well with a sales increase of 21.5% by the end of March 2013.

Swiss Quality Hotels International was able to acquire 7 new members from different regions in Switzerland last year. In contrast, 4 members left. The new members are:

– Rigi Kaltbad Swiss Quality Hotel, Rigi Kaltbad
– Edelweiss Swiss Quality Hotel, Sils Maria
– Derby Swiss Quality Hotel, Grindelwald
– Schweizerhaus Swiss Quality Hotel, Maloja
– Sedartis Swiss Quality Hotel, Thalwil
– SwissEver Zug Swiss Quality Hotel, Cham
– POHO Post Hotel Weggis Swiss Quality, Weggis

The most important innovations for 2013 are the introduction of an online reputation management system and a new, user-friendly booking engine for travel agents, tour operators and other companies. The booking agent delivers real-time availability with dynamic net rates.

All hotels continuously monitor their reputation using the newly introduced management system and the guest survey feature. What’s more, users of the review site Tripadvisor have voted 6 Swiss Quality Hotels in the top 25 hotels in Switzerland. The hotels are rated in the categories top hotels, best service, best luxury hotels and best small hotels.