“Swiss Quality Hotels International” managed to achieve a substantial sales growth of 12.5% in comparison to its turnover in 2009.

The hotel group is delighted to have – for the first time in its history – generated sales of more than 20 million Swiss Francs. Above that, the start into the current business year 2011 has been successful. Eva Fischer, managing director of Swiss Quality Hotels, is extremely pleased that the figures for January to March 2011, with a remarkable record growth of 29.8% over the same period in 2010, once again announce a promising year.

Amongst other measures the hotel cooperation implemented direct connectivity of the Property Management Systems (PMS) to their own central reservation system (CRS) “QOnline”. The time-consuming, manual maintenance of availability and rates are therewith eliminated.

The full booking potential is made available in real time. Reservations will be sent directly to the PMS.The test phase with Protel (PMS) has already been successfully concluded with the pilot property. The setup process for further properties will be carried out continuously. Integration of additional PMS’ is in progress.

Furthermore an interface from the revenue management system “Synergy” to “QOnline” was implemented. This allows the dynamic adjustment of room rates.

The portfolio currently consists of 82 SQHI hotels in Switzerland, Germany, Austria and Italy.

In order to maintain the company’s own quality standards and taking in consideration the electronic guest feedback, the results of guest surveys from the Q-Monitoring are a key factor in the continued efforts to improve the company’s procedures.